Packed fast, shipped discreet
Shipping
& Returns.
Weekday orders before cutoff go out the same day, in plain packaging, with tracking the moment the label scans. Nicotine rules are tighter than a normal store — here is exactly how it works.
Getting It To You.
Free standard shipping on every order over $75 — applied automatically at checkout, no code needed. Orders placed before 2PM local time are packed and out the door the same business day — the Plugg Drop team does not sit on inventory.
Standard
3–5 business days
Free over $75
Express
2–3 business days
$12.00
Overnight
1 business day
$25.00
- Every parcel ships plain and discreet — no branding, no product names on the label
- Adult signature (21+) is required on delivery for all nicotine orders
- Tracking is emailed the moment your drop leaves the shelf
- We cannot ship nicotine products to restricted states or PO boxes
Where We Can Ship.
We deliver to states where the online sale of nicotine vapor products is permitted. Some cities and counties restrict flavored nicotine on top of state law. Checkout flags a restricted address before you pay — if something slips through, the order is cancelled and refunded in full, never shipped in breach.
Returns.
Age-restricted stock means tighter rules than a regular store — but we do not leave you stuck with a dud.
- Sealed, unopened items can be returned within 14 days of delivery
- Opened devices, pods and e-liquid cannot be returned, for health and safety
- Refunds land 5–7 business days after your return is received and checked
- Clearance and final-sale drops are not returnable
Faulty Devices.
Device dead on arrival? Message us within 7 days with your order number and a short clip or photo of the issue and a replacement goes out — no return shipping, no runaround. Every unit we ship is authenticity-checked before it goes in the box.
Report a fault21+ only. Warning: This product contains nicotine. Nicotine is an addictive chemical.